We are committed to serving all of our customers equally. Therefore we have undertaken the following actions to ensure equal access to our services from our websites:
- Standard fonts are used throughout the site for easy legibility.
- No information is exclusively conveyed using colour. This does not mean that colours are not used to organise information, instead it means there are also other, non-colour dependent ways of doing so.
- All images, where appropriate, have an alternative text attribute. This means that when an image is conveying important information its content is described with an alternative text. If an image is used for decorative purposes only, the text attribute for the image will be left blank.
- Where individual features make use of functions that do not comply with the W3C Web Content Accessibility Guidelines we have made sure that there are alternative routes provided to the information
- A link to details of how to contact us for further information offline is provided from every page.
- Where a process takes multiple steps to complete (for example, forms) an indication of where you are in the process and how far you have to go is provided.